PRIMARY

Terms of Use

Effective August 5, 2026

These Terms of Use (the “Terms”) are a binding agreement between you and Astride Research LLC, a Delaware limited liability company doing business as Primary (“Primary,” “we,” or “us”). They govern primaryintel.ai and any related platform, application, communication channel, product, or service we make available (collectively, the “Services”). By accessing or using the Services, submitting information, or creating an account, you agree to these Terms and our Privacy Policy.

1. Eligibility and authority

You must be at least 18 years old and legally able to enter a contract. If you use the Services for a company, recruiting firm, or other organization, you represent that you have authority to bind it. You may use the Services only in compliance with applicable law and any contract that applies to you.

2. Accounts and access

Some features require an approved account or third-party sign-in, such as Google. You must provide accurate, current information and may not impersonate another person, share access, transfer an account, or use credentials you are not authorized to use. You are responsible for activity performed through your account and must promptly notify us of suspected unauthorized access.

Access to a third-party account is also governed by that provider’s terms. Information we receive from a sign-in provider is handled under our Privacy Policy.

3. What Primary provides

Primary operates a closed recruiting marketplace connecting employers with independent recruiters and recruiting firms, primarily for industrial and manufacturing roles. Primary facilitates search intake, recruiter matching, candidate submissions, communications, workflow, and related payments. We are not the employer of candidates and do not employ, supervise, or control participating recruiters.

We do not guarantee that a search will be accepted or filled, that a candidate will be interviewed or hired, that a recruiter will receive assignments, or that information supplied by another user is accurate. Users are responsible for their own diligence and decisions.

4. Additional agreements

Certain Services have additional terms. Approved recruiters are subject to the Recruiter Agreement and search-specific payout terms. Employers may enter a separate client services agreement. Those additional terms are incorporated here by reference. If a signed or expressly accepted additional agreement conflicts with these Terms, the additional agreement controls for its subject matter.

5. User information and candidate consent

Information you submit must be accurate, complete, and lawful. You represent that you have all rights and permissions necessary to provide it. Recruiters and referrers must obtain a candidate’s express consent before sharing the candidate’s identity, resume, contact details, work history, compensation information, or other personal information with Primary or an employer.

Employers may use candidate information only to evaluate and manage the applicable employment opportunity and must protect, retain, and delete it as required by law and any applicable agreement.

6. Acceptable use

You may not use the Services to:

  • violate law, contract, privacy, publicity, intellectual-property, employment, or other rights;
  • submit false, misleading, fabricated, scraped, or unauthorized candidate or employer information;
  • impersonate Primary, an employer, a recruiter, a candidate, or any other person;
  • circumvent the marketplace or solicit participants off-platform in violation of an applicable agreement;
  • harass, discriminate unlawfully, deceive, defraud, threaten, or exploit anyone;
  • probe or compromise security, introduce malicious code, interfere with operation, or access data without authorization;
  • scrape, crawl, harvest, bulk-download, reverse engineer, or use automated means to extract material portions of the Services except with our written permission; or
  • use the Services or their content to build or improve a competing dataset, recruiting marketplace, or model without our written permission.

We may investigate violations and suspend or terminate access.

7. Content and licenses

The Services, including software, design, text, data, graphics, workflows, and the Primary name and marks, are owned by Primary or its licensors and protected by law. Subject to these Terms, Primary gives you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended business purpose.

You retain ownership of information and materials you submit (“User Content”). You grant Primary a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, transmit, and share User Content only as reasonably necessary to operate, secure, improve, and provide the Services, complete recruiting transactions, comply with law, and enforce agreements. You represent that your User Content and our permitted use of it do not violate another person’s rights.

8. Communications

You agree that we may send transactional messages about applications, accounts, searches, candidates, interviews, security, and payments. Where required, marketing messages will include a way to opt out. You are responsible for ensuring that outreach you conduct through or in connection with the Services complies with applicable communications and privacy laws.

9. Fees and payment services

Employer fees and recruiter payouts are governed by the applicable commercial or recruiter agreement and search-specific terms. We may use third-party payment processors, and their terms and privacy policies also apply. You authorize us and those processors to use payment and tax information as necessary to complete transactions. You are responsible for accurate billing, banking, and tax information and for taxes legally assigned to you.

10. Third-party services

The Services may link to or integrate with third-party products, including identity, scheduling, database, hosting, analytics, email, and payment providers. We do not control those services and are not responsible for their availability, content, security, or practices. Your use of them is governed by their own terms.

11. Changes and availability

We may add, remove, suspend, or modify features and may impose reasonable limits. We do not promise uninterrupted or error-free availability. We may remove content or restrict access when reasonably necessary for security, legal compliance, marketplace integrity, or operation of the Services.

12. Suspension and termination

You may stop using the Services at any time. Primary may decline an application, suspend an account, or terminate access for any lawful reason, including breach, fraud, risk, inactivity, poor marketplace conduct, or discontinuation of a Service. Terms that by their nature should survive, including ownership, confidentiality, payment, indemnity, liability, and dispute provisions, will survive.

13. Disclaimers

THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, PRIMARY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. PRIMARY DOES NOT GUARANTEE THE IDENTITY, QUALIFICATIONS, CONDUCT, SUITABILITY, OR PERFORMANCE OF ANY USER, EMPLOYER, RECRUITER, OR CANDIDATE.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PRIMARY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL; OR MATTERS BEYOND THEIR REASONABLE CONTROL.

PRIMARY’S AGGREGATE LIABILITY ARISING FROM THESE TERMS OR THE GENERAL SERVICES WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID PRIMARY FOR THE SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. LIABILITY UNDER A SEPARATE SIGNED COMMERCIAL AGREEMENT IS GOVERNED BY THAT AGREEMENT.

15. Indemnification

You will defend, indemnify, and hold harmless Primary and its affiliates, officers, employees, contractors, and agents from third-party claims, losses, liabilities, penalties, damages, and reasonable legal fees arising from your User Content, use of the Services, violation of these Terms or law, infringement of rights, or misuse of candidate or employer information.

16. Governing law and disputes

These Terms are governed by Delaware law, without regard to conflict-of-law principles. Any judicial proceeding arising from these Terms or the Services must be brought exclusively in the state or federal courts located in Delaware, and each party consents to personal jurisdiction and venue there.

17. General terms

You may not assign these Terms without our written consent. We may assign them in connection with a financing, reorganization, merger, acquisition, or sale of business. If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. These Terms and applicable additional agreements are the complete agreement about the Services and replace prior discussions on the same subject. There are no third-party beneficiaries unless an additional agreement expressly says otherwise.

18. Updates and contact

We may update these Terms prospectively. Material changes will appear on this page with a revised effective date and may require renewed acceptance. Questions or legal notices may be sent to founders@primaryintel.ai.